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Privacy Policy

This policy describes the limited visitor data handled by Winter Haven Residents Directory and the choices available to users. No account is required, and the site does not host the public records maintained by Winter Haven, Polk County, or Florida agencies.

Information You Submit

A third-party provider receives the name, phone number, or address entered in a search form. Our servers do not retain a copy of those searches. When you send us a message, we use its contents only to respond.


Information Collected Automatically

Standard hosting logs may record an IP address, browser type, visited pages, and timestamps. Aggregate review helps maintain the service and measure page use. Cookies or related tools may support basic analytics and advertising measurement where applicable.


How Information Is Used

We use the limited data to operate the site, diagnose faults, measure traffic, and improve content. We neither sell visitor lists nor create individual user profiles.


Links to Other Websites

We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Privacy Choices

Rights to access, correct, or delete personal data depend on the law that applies to you. Florida has no single consumer privacy law as broad as some states; the Florida Digital Bill of Rights and record-specific laws apply in defined settings. Because we retain very little, a request normally involves checking contact messages and available server logs. Use the Contact page to ask. Records held under Article I section 24 of the Florida Constitution and Chapter 119, Florida Statutes, remain with the public custodian, which must receive any correction or confidentiality request.


Policy Revisions

Revisions will appear here. Continued use after publication of a change indicates acceptance of the revised policy.